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PRIVACY POLICY

At KOMPANION CARE, your privacy and the protection of your personal data are our top priorities. 

The purpose of this privacy policy (hereinafter the "Privacy Policy") is to inform you about how your personal data is processed when using the www.kompanioncare.com website (the "Site") in accordance with Regulation (EU) 2016/679 of April 27, 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data (the "RGPD") and Law No. 78-17 of January 6, 1978 relating to data processing, files and freedoms in its latest version in force (together the "Applicable Regulations").

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This Privacy Policy does not describe how your data is collected and processed via cookies and other tracking devices ("Cookies") on the Site. For more information, please consult our Cookies Policy.

1. Who is the data controller?

KC KOMPANION CARE, a société par actions simplifiée (simplified joint stock company), registered with the Paris Trade and Companies Register under number 983 608 571, whose registered office is located at 26 rue de Charonne, 75011 Paris, France ("We", "Us", "Our") is responsible for processing your personal data while you are our Site or, more generally, within the framework of the management of our contractual relations with you.

2. What data do we collect?

Personal data is data that can be used to identify an individual, either directly or by cross-referencing with other data. 

We collect personal data in the following categories:

  • Identification data (surname, first name, email address, telephone number);

  • Data relating to your professional life (company name, CV, position/function, LinkedIn URL);

  • Browsing data (IP address, pages viewed, date and time of connection, browser used, operating system, user ID, MAID);

  • Any information you wish to send us as part of your contact or partnership request.

Mandatory data are indicated when you provide us with your data. They are indicated by any means.

3. How do we collect your personal data?

We may collect your personal data in two ways:

 

  • directly, when you have provided them to us (for example, by filling in a contact request form on our Site or by creating an account on our Site);

  • indirectly, via online search engines, commercial partners, service providers and database enhancement tools. 

4. Details of the processing of your personal data

Goals

Legal Basis

Shelf life

Monitor contractual relations with our partners

Performance of the partnership contract

​Personal data is kept for the duration of the contractual relationship.

 

In addition, your data is archived for evidentiary purposes for a period of 5 years.

Analyze your use of the Site, in particular by compiling statistics on browsing and the Site's audience

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Our legitimate interest in improving our services

Personal data are stored.

 

Once your data has been anonymized, it is no longer considered personal data, as it cannot be re-identified. They are kept for as long as necessary.

Build a file of prospects

Our legitimate interest in developing and promoting our business

Your data will be kept for a period of 3 years from the date of your last contact with us.

Send newsletters, solicitations and promotional messages by email

Our legitimate interest in building loyalty and informing our partners and prospects of our latest news

Data is kept for 3 years from the date of your last contact with us.

Telephone canvassing

Our legitimate interest in developing and promoting our business.

Data is kept for 3 years from the date of your last contact.

Respond to your requests for information, contact and/or demonstration.

Our legitimate interest in responding to your requests

Data is kept for a period of 3 years from the date of your last contact.

Keep information and administrative documents related to our business

Comply with our legal and regulatory obligations

Invoices are archived for 10 years.

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​Data relating to transactions (with the exception of bank details), to your contract and to the signing of the contract are kept for 5 years.

Process applications and manage the recruitment process (pre-select candidates, make contact to assess the candidate's suitability for the position, conduct interviews, finalize the recruitment process). 

Execution of pre-contractual measures taken at your request

Your data is kept in an active database for the duration of the recruitment process, until the hiring decision is made.

 

If your application is rejected, your data may be kept for 3 months after the end of the recruitment process, so that we can provide you with explanations as to why your application was rejected. 

 

Your data may be kept in an intermediate archive for evidentiary purposes for 5 years from the date of the hiring decision

Building a CV library

Your consent 

Data is kept for 2 years from the last contact with the data subject.

Responding to requests from data subjects to exercise their rights

Comply with our legal and regulatory obligations

If we ask you for proof of identity, we keep it only for the time needed to verify your identity. Once verification has been completed, the proof of identity is deleted.

 

If you exercise your right to object to receiving prospecting: we keep this information for 3 years.

5. Who will receive your data?

We will have access to your personal data:

 

  1. Our staff;

  2. Our subcontractors: hosting service provider, newsletter sending service provider, audience measurement and analysis service provider, e-mail service provider, billing tool, cookie management tool; 

  3. To any authority legally entitled to know about it, in particular the judicial, police or administrative authorities, if they so request.

6. Is your data likely to be transferred outside the European Union

Your data will be kept and stored for the duration of processing on the company's servers Google Cloud Platform, located in the European Union.

In the context of the tools we use (see article on recipients concerning our subcontractors), your data may be transferred outside the European Union. The transfer of your data in this context is secured using the following tools:

 

  • or the data is transferred to a country that has been the subject of an adequacy decision by the European Commission, in accordance with Article 45 of the RGPD: in this case, this country ensures a level of protection deemed sufficient and adequate to the provisions of the RGPD ;

 

  • or the data is transferred to a country whose level of data protection has not been recognized as adequate to the RGPD: in this case such transfers are based on appropriate safeguards indicated in Article 46 of the RGPD, tailored to each provider, including but not limited to the conclusion of standard contractual clauses approved by the European Commission, the application of binding corporate rules or under an approved certification mechanism ;

 

  • or the data is transferred on the basis of one of the appropriate guarantees described in Chapter V of the RGPD.

 

You can obtain a copy of the tools used to transfer your data outside the European Union by contacting us as indicated in the "What are your rights regarding your data" section below.

7. What are your rights regarding your data?

You have the following rights with regard to your personal data:

 

  • Right to information: this is precisely why we have drawn up this Privacy Policy. This right is provided for in Articles 13 and 14 of the RGPD. 

 

  • Right of access: you have the right to access all your personal data at any time, pursuant to Article 15 of the RGPD.

 

  • Right of rectification: you have the right to rectify inaccurate, incomplete or obsolete personal data at any time in accordance with Article 16 of the GDPR.

 

  • Right to limitation: you have the right to obtain the limitation of the processing of your personal data in certain cases defined in Article 18 of the RGPD.

 

  • Right to erasure: you have the right to demand that your personal data be erased, and to prohibit any future collection on the grounds set out in Article 17 of the GDPR.

 

  • The right to set up instructions for the storage, deletion and communication of your personal data after your death. 

 

  • Right to withdraw your consent at any time: for purposes based on consent, Article 7 of the RGPD states that you may withdraw your consent at any time. This withdrawal will not call into question the legality of the processing carried out prior to the withdrawal.

 

  • Right to portability: under certain conditions specified in Article 20 of the RGPD, you have the right to receive the personal data you have provided to us in a standard machine-readable format and to demand its transfer to the recipient of your choice.

 

  • Right to object: under Article 21 of the RGPD, you have the right to object to the processing of your personal data. Please note, however, that we may continue to process them despite this objection, for legitimate reasons or the defense of legal rights.

 

You can exercise these rights by writing to us atsupport@kompanioncare.com or by post at 26 rue de Charonne, 75011 Paris.

 

We may ask you to provide additional information in case of reasonable doubt, or any document that could prove your identity if the doubt persists. 

 

For any unsuccessful questions or requests, you are entitled to lodge a complaint with the competent supervisory authority, in France, the Commission Nationale de l'Informatique et des Libertés ("CNIL"), 3 Place de Fontenoy - TSA 80715 - 75334 PARIS CEDEX 07.

8. Modifications

We may modify this privacy policy at any time, in particular in order to comply with any regulatory, legal, editorial or technical developments. These modifications will apply as of the effective date of the modified version. You are therefore invited to consult the latest version of this policy on a regular basis. Nevertheless, we will keep you informed of any significant changes to this privacy policy.

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